Chromebook Issues

Hi, I’ve owned a laptop for two weeks now, and I’ve been having issues with Netflix, primarily. I bought a Chromebook because I only need to type things in Google Docs and watch Netflix.

Every time I open Netflix, it gives an error code. My boyfriend is a developer, and the issue is not Netflix. It’s my laptop, but we can’t seem to figure out what the issue is. When I restart my laptop, Netflix works again, but I have to do this every day, which is annoying for a 400 euro laptop I just bought.

So, do you think the issue is the Chromebook itself being trash, or is there another issue you can think of? Or maybe you’ve had a similar issue with a Chromebook? I can still bring it back to the shop. It’s the HP Chromebook x360 14B-cd0025n d.

Things we’ve tried:

  • Cleared application data (including third-party)
  • Incognito mode
  • Firefox (but Netflix didn’t even support it)
  • Did everything from the Netflix help center and called Netflix, but the error code doesn’t exist.

Thanks!

Well, what error does it give?

Uri said:
Well, what error does it give?

Did everything from the Netflix help center and called Netflix, but the error code doesn’t exist. It’s a code that can’t be found in the help center.

@Onyx
So it’s just a code and Netflix has no article on it? Least informative error I’ve seen. I can’t think of anything else then, aside from the things you did. Sorry.

Uri said:
@Onyx
So it’s just a code and Netflix has no article on it? Least informative error I’ve seen. I can’t think of anything else then, aside from the things you did. Sorry.

Thanks anyway for responding :pray:t2: and I know, haha, it makes no sense.

@Onyx
Try posting this on r/netflix or something; they might know more.

Uri said:
@Onyx
Try posting this on r/netflix or something; they might know more.

Thanks for the tip. However, the issue is not Netflix. Netflix works on my other devices.

Onyx said:

Uri said:
@Onyx
Try posting this on r/netflix or something; they might know more.

Thanks for the tip. However, the issue is not Netflix. Netflix works on my other devices.

Yeah, I know, but someone might have a similar issue there or know a fix, and it’s kind of related.

@Uri
Thanks, I’m going to try that!