It sounds like your SSD might have failed. Try replacing the SSD and installing Windows 10 from an ISO file downloaded from the website. If it’s still under warranty, I recommend contacting the manufacturer as the SSD and hard drive should last at least 2 to 3 years.
@Ezri
Do you think it’s permanently damaged?
If it won’t start, it could be a serious issue. The graphics are integrated in most CPUs, so without it, nothing will display. That’s why it’s best to contact the manufacturer if you suspect you received a faulty product.
You should contact the retailer for a warranty repair. You might be able to get it fixed for free if it’s only been a few months. Similar issues can occur on Macs as well. One advantage with some other brands like Lenovo is that you can replace the SSD if it fails.
While Apple MacBooks are high quality, they aren’t flawless and are quite pricey. Consider why you need one specifically, as many laptops offer great quality without locking you into a single operating system and an expensive ecosystem. There’s no universally ‘best’ laptop; it depends on your specific needs and uses.
@Zora
I’m considering a switch because I’m tired of these issues. My friends with MacBooks say they’ve never needed repairs.
Hale said:
@Zora
I’m considering a switch because I’m tired of these issues. My friends with MacBooks say they’ve never needed repairs.
Make sure you’re comparing similar models. A MacBook that costs $2000 shouldn’t be compared to a $700 laptop. Many non-Apple users also report few issues. It sounds like you might already be leaning towards a MacBook, which is fine. Just make sure it’s the right choice for your needs.
It’s possible that the component storing your operating system overheated. You might need to perform a hard reset and reinstall the operating system to see if that resolves the issue.
Yan said:
It’s possible that the component storing your operating system overheated. You might need to perform a hard reset and reinstall the operating system to see if that resolves the issue.
This issue isn’t typical for Windows; it sounds more like a hardware problem.
Excessive heat while the laptop is in your bag is not typically a concern. Sometimes, Windows fails to properly enter sleep mode, especially if the lid is closed while it’s still plugged in. It’s likely that it was updating or running processes in the background, which caused it to overheat. You can try using a bootable USB to reinstall or repair Windows. If you have important data on the device, make sure to back it up first as sending it in for repairs might lead to data loss.
@Hart
I disagree. Heat can significantly damage electronics. It’s possible your SSD was damaged due to the heat, which would make data recovery difficult. This type of issue can occur with any brand, not just Windows laptops.
Is your laptop still under warranty?
Sam said:
Is your laptop still under warranty?
Yes, it is.
It seems like the main issue might be with the SSD, not the laptop itself. Even if the laptop was running hot, modern electronics are designed to withstand high temperatures through thermal protection. The SSD could be faulty, which is something that can happen regardless of the brand. Since your laptop is still under warranty, getting it fixed or replacing the SSD should be straightforward.
What exactly happened for your laptop to reach such high temperatures?
Switching to an Intel-based MacBook might not solve the overheating issue, as those models can run hot as well.
No, switching brands won’t necessarily prevent hardware issues. It’s important to identify the specific cause of the overheating before making a decision.
If it’s under warranty, just send it in. It might just be a defective unit, which can happen with any brand.
Consider switching to a ThinkPad for a more reliable experience.